Visix Unveils Network Operations Center, Expands Client Services Group
Posted on Thursday, September 6, 2007
ATLANTA, GA, September 6, 2007 — Visix, Inc. unveiled its newly constructed Network Operations Center (NOC) at the company’s Atlanta headquarters, and announced several personnel appointments. These actions support the company’s unprecedented growth in the three years since its reinvention from hardware manufacturer Tech Electronics (TEi), to a software developer of unified communication applications.
The five-station NOC is equipped with more than 20 displays, servers, workstations, signal routing technologies, and real-time call management and diagnostic applications. This facility addition is designed to provide an active, collaborative environment where Client Services staff are better able to monitor, troubleshoot, and quickly service Visix client calls. The NOC also houses the company’s high-end dynamic visual messaging system, AxisTV Enterprise, which delivers corporate communications to NOC staff, as well as remote and Atlanta-based personnel.
Tonya Pritt has been promoted to Client Services Manager, and will supervise all service, support and training functions. Visix has assigned Lee Watts NOC oversight responsibilities while simultaneously acting as an in-house expert resource for the Client Services team after nearly 14 years in the field. Four additional personnel have been hired in recent weeks to assist specifically with customer service, technical support and order processing. The company is actively recruiting additional talent for the areas of client support and product development.
Both the NOC and personnel expansion are part of Visix’s strategic plan to maintain superior service for customers, resellers, and technology partners. Visix has achieved a compounded annual growth rate (CAGR) of 31% over the past three years and has nearly doubled the number of employees in its ongoing effort to provide quality support.
Visix, Inc. designs, develops and supports a suite of software applications that allow users to create, import and manage their communications from anywhere and to deliver those messages to virtually any endpoint.
The company offers a digital signage application, a room and event scheduling solution, and applications for targeted messaging to portable devices. Each of these products works independently or can be integrated for scaleable deployments from a single display to large networks. This comprehensive approach to on-time communications – from concept to delivery – provides turnkey systems including software, hardware and distribution accessories, as well as multi-tier support options to manage and maintain dynamic visual communications.
Contact Visix at 800.572.4935 or email@example.com. Parties interested in additional information about Visix, AxisTV, MeetingMinder™, and MessageBlox™ Dynamic Visual Messaging applications should visit the Visix Web site at www.visix.com.
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